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Frequently asked Questions

Frequently asked Questions Ask a Question

You are welcome to test drive our used stock before purchasing at our Bristol office, simply give us a call and we can book an appointment for you. New vans are located at various dealerships across the UK meaning test drives of these vehicles are not always possible.

To secure your van we require a small holding deposit of £500 per vehicle which will be returned to you once you have taken ownership of your vehicle.

If you are over 18 years of age you can apply for finance which is subject to a credit check. Businesses can also apply for finance with our reputable finance providers.

Our aim is for every customer to leave feeling they have received a flawless service from us.
Customer service is our top priority, and we always do our best to build and maintain strong relationships.
If for any reason you are not happy with a van purchased from us, please contact us and we will do our best to rectify the situation. If we are unable to reach a satisfactory solution, complaints can be raised to:

Trading Standards Services
PO Box 270
Guildhall
London
EC2P 2EJ

At Universal Vans, we take pride in providing exceptional guarantees to ensure your peace of mind. Our guarantees include:

Quality Assurance: We promise top-notch quality in every vehicle we offer. Our vans undergo rigorous inspections and testing to meet the highest standards.

Warranty Coverage: Each van comes with a comprehensive warranty to protect against manufacturing defects, ensuring worry-free ownership.

Customer Satisfaction: Your satisfaction is our priority. We are dedicated to delivering exceptional service and support throughout your journey with us.

Safe and Reliable: Our vans are built for safety and reliability, giving you the confidence to travel with peace of mind.

Transparent Pricing: We offer transparent pricing with no hidden fees, providing you with a clear understanding of your purchase.

With Universal Vans, you can trust that we stand behind our products and services, making your experience with us enjoyable and stress-free.

Visit Universal Vans in person to inspect our range of vans. Our knowledgeable staff will assist you and answer any questions. Take a test drive and ensure the van meets your needs. We prioritize your satisfaction and want to make your buying experience enjoyable. See you soon!

Universal Vans offers nationwide delivery, ensuring your van reaches you wherever you are. Our expert team handles the process with care, providing timely and transparent service. You can also choose to pick up your van from our showroom. Customer satisfaction is our priority throughout the seamless delivery journey. Trust us to deliver your van with utmost care and reliability.
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